In 2013, Awaken Solutions built a new website and complete booking management system for the Lazy L&B Ranch, a popular horseback riding ranch in Wyoming, USA.

Online reservation system

The website allows visitors to reserve their stay at the ranch quickly and easily. Users are given immediate access to a secure “My bookings” page to view existing reservations, make their deposit by credit card, view their invoice and complete each guest’s indemnity form.

Reservation management

Ranch staff have access to a comprehensive and user-friendly reservation system. Entirely web-based and secure, they can access and update reservations from any computer, tablet or phone. They can also send updates to clients and request deposits.

Indemnity forms with electronic signature

A legal requirement for all guests at the ranch is a signed indemnity form. Awaken Solutions built a comprehensive electronic indemnity system which mimics all aspects of the paper form, including electronic signature, recorded metadata (date, time, IP address), ability for adults to sign for minors and email confirmation to staff and clients.

Restaurant and store orders

The website also serves as the hub for the ranch’s restaurant and store orders. Staff can add/edit products, make sales, track inventory, make one-time invoices or save orders to the client’s file for invoicing at the end of their stay.

Testimonial

If you've ever been frustrated, let down or overcharged by a technology pro then you weren't working with Awaken Solutions. Bad experiences dealing with web developers and SEO 'professionals' had left me jaded. Awaken Solutions changed that. They know their business inside out, they are concise, conscientious and competent. If you need to create or improve your online presence you will not regret choosing Awaken Solutions.

– Deb Halmay, The Lazy L&B Ranch